Even though the majority of AliExpress sellers are reputable, one still should be careful about avoiding scams. Like any other eCommerce platform, AliExpress also has its share of devious sellers.
Get started on AliExpress and shop till you drop
Apart from offering a buyer protection program to keep scammers at bay and reduce risk, we shall discuss some handy tips today to avoid scams on AliExpress.
AliExpress Buyer Protection Program
AliExpress offers protection to both buyers to ensure they have an optimal experience. Here is what you need to know:
Full Refund If Order is Not Received
The customers can apply for a full refund if their order doesn’t arrive or gets delayed from the estimated time of delivery given by the seller. Customers will receive their money within 15 days if the refund is approved.
Partial or Full Refund In Case of Inaccurate Listings
Customers can either return the product for a full refund or keep it for a partial refund if the product is not described in the product listing or is not delivered as promised.
AliExpress’s money-back guarantee prevents customers from getting ripped off or getting low-quality goods that fail to match the description advertisement. Sometimes the dispute could drag on, but the buyers are protected for the most part.
Not satisfied with a product? You can get a partial or full refund from AliExpress!
Top Tips to Avoid Scams & Safe Purchases
Even though AliExpress has a solid refund program, customers can take some measures to stay safe during buying and avoid scams. Here is how you can assure safe buying on AliExpress:
Shop from Trustworthy Sellers
Ratings and reviews are the ideal means to know about the reliability and trustworthiness of the seller. Before buying from a seller, go through the feedback tab and check the number of positive reviews and ratings of the seller. Reputable and genuine sellers would have many positive reviews from satisfied customers. Some even share pictures of the products they have received. These sellers have ratings of 4 or higher.
You will never regret buying from AliExpress if you buy from reputable sellers!
Number of Orders
Before buying from an AliExpress seller, see the number of orders shipped by them. Try to buy from those sellers who have shipped plenty of successful orders. The more completed sales, the lesser the chances of problems arising.
Seller Guarantees
Check out the Seller Guarantees tab to know if the sellers pledge buyer-friendly guides. Some of the examples are:
- Domestic return
- On-time delivery
- Returns and refunds
- Giving a guarantee for the authenticity of big-ticket electronics
Create an account on AliExpress and shop care free
Do not Be Hasty in Confirming Delivery
Do not be quick to confirm delivery before actually receiving and inspecting goods.
Paying Through AliExpress
Never send money directly to the seller’s bank account when you buy from AliExpress. This increases the chances of getting ripped off and makes buyers susceptible to fraud. And doing so would make you ineligible to benefit from AliExpress’s seller protection policies. It is best to buy through the AliExpress platform to maintain protection.
Keep Away from Irresistible Deals
All that glitters is not gold. Even though AliExpress is famed for its amazingly low prices, you cannot expect to get the latest iPhone for 10 Euro.
Stay vigilant and enjoy shopping from AliExpress at great prices!
